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What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

Premium Security + IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® support
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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Trend Micro WiFi Protection features:

WiFi Protection for PC, Mac, Android™ and iOS Devices

Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

Features of WiFi Protection include:

  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

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Trend Micro ID Security features:

Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.

ID Security Features include:

  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.

SPECIAL ONLINE OFFER: UP TO 40% OFF SECURITY PRODUCTS. BUY NOW.

Why do you need Trend Micro Antivirus for Mac?

As a global leader in cybersecurity solutions, Trend Micro provides award-winning protection for PC, Mac, mobile phones, iOS devices, and tablets.1 Trend Micro has blocked 27.8 billion threats in the first half of the 2020 alone,2 ensuring complete security in your connected world.

Trend Micro Antivirus for Mac provides advanced online protection to ensure your Mac is safe. Protect against ransomware with Folder Shield, which will ensure your files are protected during an attack. Antivirus for Mac protects your computer from malware and other malicious threats; it also guards against identity theft. Ensure your privacy on social media is protected across social networks such as Facebook, Twitter, Google, and LinkedIn.

1 Two-time winner of AV-TEST Institute “Best Protection” Award 2014 and 2018; AV-TEST Institute "Top Product" (Feb, Apr, June, August 2020)
2 Trend Micro 2020 Midyear Cybersecurity Report


Subscription Plans


BEST

×
Exclusive % OFF!
MYR now MYR
*
×

Add WiFi Protection to secure your data
Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers.

  • Automatically protects connections on unsafe public Wi-Fi networks
  • Banking grade encryption to keep your data safe from cybercriminals and snooping ISPs
  • Shop, bank and use social media securely online
Exclusive % OFF!
MYR now MYR
*

Premium Security

SAVE 30% OFF
+
Included Services:
Premium 24x7 Support

BONUS ADD-ONS:
Security Health Check Service (MYR88.00 value)
Premium Installation Service (MYR88.00 value)


Install on 10 Devices
Licence for 12 Months
RRP
MYR700.00

MYR490.00

Save MYR210.00 Subscribe Now
SAVE 57% OFF
+
Included Services:
Premium 24x7 Support

BONUS ADD-ONS:
Premium Installation Service (MYR88.00 value)
Install on 10 Devices
Licence for 24 Months
RRP
MYR1,400.00

MYR600.00

Save MYR800.00 Subscribe Now

BASIC

×
Exclusive % OFF!
MYR now MYR
*
×

Add WiFi Protection to secure your data
Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers.

  • Automatically protects connections on unsafe public Wi-Fi networks
  • Banking grade encryption to keep your data safe from cybercriminals and snooping ISPs
  • Shop, bank and use social media securely online
Exclusive % OFF!
MYR now MYR
*

Antivirus for Mac

SAVE 17% OFF
+
BONUS ADD-ONS:
Premium Installation Service (MYR88.00 value)

Install on 2 Macs
Licence for 12 Months
RRP
MYR119.00

MYR99.00

Save MYR20.00 Subscribe Now
SAVE 30% OFF
+
BONUS ADD-ONS:
Security Health Check Service (MYR88.00 value)
Premium Installation Service (MYR88.00 value)

Install on 2 Macs
Licence for 24 Months
RRP
MYR238.00

MYR166.00

Save MYR72.00 Subscribe Now

Premium Security

  • Protects against ransomware
  • Advanced AI Learning technology
  • Blocks 250M+ threats daily
  • Safeguards against email scams
  • Fraud buster to keep your webmail safe from various scams and phishing attacks
  • Enhanced web threat protection
  • Gamer-Friendly Mute Mode temporarily stops non-critical notifications
  • Trend Micro Pay Guard for secure online banking
  • Keeps children safe online
  • Secures privacy on social media
  • Fixes and optimises systems
  • Protects and manages passwords
  • Secures mobile devices
  • Premium 24x7 Support
  • Remote desktop support
  • Virus and Spyware removal service
  • Security Health check service

Antivirus for Mac

  • Protects against ransomware
  • Advanced AI Learning technology
  • Blocks 250M+ threats daily
  • Safeguards against email scams
  • Fraud buster to keep your webmail safe from various scams and phishing attacks
  • Enhanced web threat protection
  • Keeps children safe online
  • Secures privacy on social media

Powered By:

YOUR SECURITY NEEDS. COVERED.

Award-winning Protection

Award-winning Protection

Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

30 Years of Innovation

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

100% Money Back Guarantee

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

YOUR SECURITY NEEDS. COVERED.

30 Years of Innovation

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

Award-winning Protection

Award-winning Protection

Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

100% Money Back Guarantee

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

Trend Micro Antivirus for Mac Features:

    Trend Micro Antivirus for Mac provides essential protection for your peace of mind. Our new feature, Fraud Buster, protects your webmail from scams and phishing attacks. Antivirus for Mac also enables you to manage your social networking privacy settings. 1

    Protect your Mac from spam, viruses, malware, ransomware, and spyware by identifying malicious websites, emails, social networks, and instant messages.2



  • Protects your email

    Ensures scams do not take over your inbox

  • Fraud Buster

    Fraud Buster protects your Gmail webmail from scams and phishing attacks

  • Enhanced web threat protection

    Guards you against malware, ransomware, viruses, and other cyberthreats

  • Shields your privacy

    Blocks dangerous websites that can steal personal data

  • Safeguard Online Payments with Trend Micro Pay Guard

    Enhanced internet security protects you when shopping or banking online

  • Folder Shield feature

    Protect your files in the event of a ransomware attack

  • Stop web threats

    Stop ransomware and other threats before they reach you

  • Browse safely

    Block dangerous websites that can steal personal data

  • Stop viruses

    Prevents malicious software attacks

  • 1 AV Comparatives "Mac Security Test" June 2020
    2 Using the Trend Micro Smart Protection technology

Trend Micro Security

Our most comprehensive protection yet – now with new features! Learn more about how Trend Micro can secure your devices from cyber threats with its all-round protection.

For more videos visit our YouTube channel here.



FOR MAC OPERATING SYSTEMS:

Supported Operating Systems:

  • Mac OS® X version 10.15 or later (Catalina)
  • Mac OS® X version 10.14 or higher (Mojave)

Minimum Hardware Requirements:

  • Apple Macintosh computer with an Intel® Core™ Processor
  • 2GB Memory
  • 1.5GB of available hard disk space

Supported Web Browsers:

  • Apple® Safari® 12.0 or later
  • Mozilla® Firefox® - the newest two versions
  • Google Chrome™ - the newest two versions

Internet Connection:

  • Antivirus for Mac needs an Internet connection for activating online, checking the expiration date, downloading updates (including program and pattern files) from Trend Micro, obtaining information about malicious software, or browsing pages on the Trend Micro website. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees. Follow your router's instructions to edit your router settings if necessary.

Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

Learn More

Need Support?

Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

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