Trend Micro Sales Support ×

Do you have any questions?
A Trend Micro Sales Representative
is available online to help you.




 

Trend Micro Sales Support
×

Do you have any questions?
A Trend Micro Sales Representative is available online to help you.




 

Close

What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

Premium Security + IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® support
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close
Close

Trend Micro WiFi Protection features:

WiFi Protection for PC, Mac, Android™ and iOS Devices

Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

Features of WiFi Protection include:

  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

Close

Trend Micro ID Security features:

Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.

ID Security Features include:

  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.



Subscription Plans


BEST

×
Exclusive % OFF!
MYR now MYR
*
×

Working from home and need technical support?

Add IT Helpdesk to your subscription for complete peace of mind.

  • Unlimited 24x7 remote desktop support
  • Assistance with installation, PC tune-up, virus and spyware removal to keep your devies safe from cyber threats and risks
Exclusive % OFF!
MYR now MYR
*

×
Exclusive % OFF!
MYR now MYR
*
×

Upgrade to Premium Security Suite for advance device and identity protection for up to 4 devices.

Device Security Pro includes:

  • Protection PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Keep children safe online
  • Secure VPN to protect your privacy
  • PLUS IT Helpdesk for 24/7 virtual technical support
Exclusive % OFF!
MYR now MYR
*

Maximum Security

SAVE 30% OFF
+
BONUS ADD-ONS:
Premium Installation Service (MYR88.00 value)

Install on 3 Devices
Licence for 12 Months
RRP
MYR189.00

MYR132.00

Save MYR57.00 Subscribe Now
SAVE 30% OFF
+
BONUS ADD-ONS:
Security Health Check Service (MYR88.00 value)
Premium Installation Service (MYR88.00 value)

Install on 3 Devices
Licence for 24 Months
RRP
MYR378.00

MYR264.00

Save MYR114.00 Subscribe Now

BETTER

×
Exclusive % OFF!
MYR now MYR
*
×

Working from home and need technical support?

Add IT Helpdesk to your subscription for complete peace of mind.

  • Unlimited 24x7 remote desktop support
  • Assistance with installation, PC tune-up, virus and spyware removal to keep your devies safe from cyber threats and risks
Exclusive % OFF!
MYR now MYR
*

×
Exclusive % OFF!
MYR now MYR
*
×

Upgrade to Premium Security Suite for advance device and identity protection for up to 4 devices.

Device Security Pro includes:

  • Protection PCs, Macs, mobile phones and tablets
  • Antivirus, malware, ransomware & spyware protection
  • Guard against identity theft with Dark Web monitoring
  • Keep children safe online
  • Secure VPN to protect your privacy
  • PLUS IT Helpdesk for 24/7 virtual technical support
Exclusive % OFF!
MYR now MYR
*

Mobile Security for iOS

SAVE 30% OFF

Install on 1 iOS Device
Licence for 12 Months
RRP
MYR99.00

MYR69.00

Save MYR30.00 Subscribe Now
SAVE 30% OFF
Install on 1 iOS Device
Licence for 24 Months
RRP
MYR179.00

MYR125.00

Save MYR54.00 Subscribe Now

Maximum Security

  • Protects against ransomware
  • Advanced AI Learning technology
  • Blocks 250M+ threats daily
  • Safeguards against email scams
  • Fraud buster to keep your webmail safe from various scams and phishing attacks
  • Enhanced web threat protection
  • Gamer-Friendly Mute Mode temporarily stops non-critical notifications
  • Trend Micro Pay Guard for secure online banking
  • Keeps children safe online
  • Secures privacy on social media
  • Fixes and optimises systems
  • Protects and manages passwords
  • Secures mobile devices

Mobile Security for iOS

  • Compatible with iPhone, iPad, and iPod Touch
  • Protects against web threats
  • Safeguards against email scams
  • Device health check-up
  • Secures privacy on social media
  • Backup and restore your device
  • Finds your lost device

Powered By:

YOUR SECURITY NEEDS. COVERED.

Award-winning Protection

Award-winning Protection

Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

30 Years of Innovation

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

100% Money Back Guarantee

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

YOUR SECURITY NEEDS. COVERED.

30 Years of Innovation

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

Award-winning Protection

Award-winning Protection

Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

100% Money Back Guarantee

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

iTMMS New Features and Enhancements:

Trend Micro Mobile Security for iOS is better than ever!

With Parental Controls now added, you can limit your kids’ access to specific websites.

Mobile Security for iOS also provides further protection by verifying websites before you visit them.

On top of this, Content Shield blocks unwanted or malicious online content, while also filtering social media and email links, and the content inside apps you use.

Trend Micro is also the first vendor that’s compatible with all browsers – including Safari. No need for alternative web browsers, we protect your mobile browsing!

With more than 30 years of valued service, Trend Micro can assure an easy and reliable experience with its award-winning security - giving customers confidence and peace of mind that the security product does its job.

Trend Micro security products come with a whole lot of fantastic features, ensuring our customers get the best value for their money. Here are some of the highlights Mobile Security for iOS has:


    Exceptional Features:

  • Safesurfing

    Block and filter unsafe websites

  • Social network privacy

    Check and fix your social media privacy settings

  • Lost device protection

    Locate, lock, or wipe a missing mobile device

  • Do not track

    Prevent websites from tracking your activities

  • Monitor data usage

    Set a plan to track your data usage

  • Secure QR code scanner

Trend Micro Security

Our most comprehensive protection yet – now with new features! Learn more about how Trend Micro can secure your devices from cyber threats with its all-round protection.

For more videos visit our YouTube channel here.



FOR iOS OPERATING SYSTEMS:

  • Operating System: iOS 11 or later. iPadOS 13.0 or later. 64-bit device required for latest version.
  • Device Space: 50MB minimum
  • Supported iOS Devices: iPad® Air 1, Air 2, Mini 2, Mini 3, Mini 4, iPad® Pro, iPod® Touch 6
  • Other: Internet Connection Required

For latest system requirements, click here.

Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

Learn More

Need Support?

Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

Get Support