What is Phishing?

You might be a victim of phishing if you notice the following signs:

• Unexpected Requests: You receive unexpected emails, text messages, or calls asking for personal information, passwords, or payment details.
• Urgency or Fear: Messages create a sense of urgency, fear of consequences (like account closure), or promises of rewards to prompt immediate action.
• Suspicious Links: Emails contain links that seem odd or lead to unfamiliar websites. Hover over links (without clicking) to check their destination.
• Spelling and Grammar Mistakes: Phishing emails often contain spelling or grammatical errors that legitimate organizations typically avoid.
• Unusual Attachments: Be cautious of unexpected attachments, especially from unknown senders, as they could contain malware.
• Mismatched URLs: Check the URL of the website you're directed to—it may look similar to a legitimate site but could have slight variations.
• Requests for Sensitive Information: Be wary of requests for passwords, Social Security numbers, credit card details, or other personal information.

If you suspect you've been phished, avoid interacting further with the message or links, report it to your IT or security team, and monitor your accounts for any unauthorized activity.

Trend Micro security software offers robust protection against phishing attacks through multiple layers of defense. It employs advanced email scanning capabilities to detect and block phishing emails containing suspicious links or attachments that may lead to malicious websites or malware downloads. Trend Micro's anti-phishing technology uses advanced analysis to spot and stop phishing attempts by checking email content, URLs, and how websites behave.URL filtering further enhances security by ng sites, automatically blocking access to flagged sites and alerting users to potential risks. With these proactive measures and continuous updates, Trend Micro security software helps users maintain a secure online environment and mitigate the risks posed by phishing attacks effectively.

Reporting phishing scams in Malaysia typically involves contacting the relevant authorities who handle cybercrime and consumer protection. Here’s how you can report phishing scams in Malaysia:

CyberSecurity Malaysia: This is the national cybersecurity specialist agency under the Ministry of Communications and Multimedia Malaysia. They handle various cyber threats, including phishing.

• Website: Visit CyberSecurity Malaysia for more information and reporting options.
• Email: You can email them at cyber999@cybersecurity.my for assistance.

Malaysian Communications and Multimedia Commission (MCMC): MCMC regulates the communications and multimedia industry in Malaysia. They also handle complaints related to cybercrime.

• Website: Visit MCMC’s website for information on how to report cybercrimes.
• Hotline: You can contact MCMC’s hotline at 1-800-888-030 for immediate assistance.

Bank Negara Malaysia: If the phishing scam is related to financial institutions or involves banking fraud, you can report it to Bank Negara Malaysia, the central bank of Malaysia.

• Website: Visit Bank Negara Malaysia’s website for more information on how to report financial frauds.
• Hotline: You can contact Bank Negara Malaysia’s Consumer and Market Conduct Department at 1-300-88-5465 or email bnmtelelink@bnm.gov.my.

Royal Malaysia Police (PDRM): For serious cases or if you are unsure where to report, you can contact the Royal Malaysia Police.

• Website: Visit Royal Malaysia Police’s website for contact information and reporting options.

If you've fallen victim to a bank phishing email in Malaysia, follow these simple steps:

• Contact Your Bank Immediately: Inform your bank about the phishing scam as soon as possible. Use the official customer service number from the bank's website or statements to ensure you're contacting the legitimate bank.
• Freeze Your Accounts: If you suspect unauthorized transactions or access to your accounts, request your bank to freeze your accounts temporarily to prevent further losses.
• Report to Police/Authorities: File a police report or report to the relevant authorities. You can do this online through their website or by visiting a police station in person.
• Monitor Your Accounts: Regularly monitor your bank accounts and credit statements for any suspicious transactions. Report any unauthorized activities to your bank immediately.
• Educate Yourself: Learn from the experience and educate yourself on how to identify phishing scams in the future. Stay vigilant and cautious with your personal and financial information online.